Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure your shopping experience is seamless and that your products arrive quickly and safely. Below are the details of our shipping policy:

Shipping Within the USA Only
We currently ship to all addresses within the United States. We do not ship to international destinations at this time.

Processing Time
Orders are typically processed within 1-2 business days. Once your order is processed, it will be shipped to the delivery address you provided.

Delivery Time
Once your order is shipped, delivery typically takes between 5 to 15 business days, depending on your location and the shipping method selected. Delivery times may vary based on the carrier and other factors such as weather conditions and holidays.

Shipping Costs
Shipping costs vary depending on the product(s) you order, your shipping address, and the shipping method selected at checkout. Shipping costs will be calculated at checkout and displayed before finalizing your purchase.

Carriers Used
We primarily use FedEx and UPS for our shipments. In some cases, we may choose an alternative carrier based on the rates at the time of your order. Please note that carrier selection may vary.

Shipping Costs
Discounted shipping may be offered during promotional periods. Please refer to the promotion details for specific terms and conditions. Not all products are eligible for free shipping, and regular shipping rates will apply to most orders outside of promotional offers.

Questions or Concerns
If you have any questions about shipping, or if you would like to inquire about the status of your order, please feel free to reach out to us at support@thesteamupgrade.com or call us at 916-999-9937. We're happy to assist you!

Thank you for choosing us for your shopping needs. We appreciate your business!